1) It is against the law to engage in the following behaviors or acts on licensed premises:

2) Which of the following actions are appropriate to take when the terrorism threat level is elevated?

3) The following method is used to keep the public informed of the current terrorist threat level:

4) What are the best practices for disposing of drug-related litter and waste to minimize the risk of harm to others?

5) Under which category of evidence does CCTV belong?

6) The most commonly reported crimes to door supervisors are:

7) For the secure disposal of a blood-stained tissue, it is recommended to wear disposable gloves and dispose of it in the following way:

8) Door Supervisors may be responsible for the following after an incident:

9) It is best to maintain a record of all incidents.

10) If your admission policy specifies a general search policy, it implies that:

11) Which of the following offenses would be considered a civil offense?

12) Which of the following is a significant warning sign for a potential sexual predator?

13) The types of searches are:

14) What advantage is gained by utilizing body-worn cameras (BWC)?

15) What is the benefit of using body – worn cameras (BWC)?

16) The best course of action to take when faced with a large crowd waiting to get into a place is to:

17) If a door supervisor has received consent from a customer for a search and the customer asks for a private room for the search, what equipment would be the most appropriate for conducting the search?

18) In what circumstances would you generally call the police?

19) An item designed, altered, or with the intent to cause harm to a person is classified as:

20) Which of the following is not a typical indicator that someone is under the influence of cocaine?

21) Which of the following is not considered unlawful behavior on a licensed premise?

22) If a customer refuses a search, how should a door supervisor handle a customer?

23) What is the appropriate course of action if you discover that someone is possessing a Class B drug?

24) A customer who refuses to leave the premises upon request is involved in:

25) What are the key responsibilities of a door supervisor when responding to an incident?

26) What is the most severe penalty that can be imposed for possession of a class A drug under the Misuse of Drugs Act?

27) How can door supervisors ensure that the evidence at a crime scene is not tampered with?

28) Door supervisors are tasked with overseeing the venue's occupancy. What criteria can be regarded as a legitimate means of assessing this monitoring?

29) Communicating with customers about the queue during busy times is important because:

30) Protecting children and youth from harm can be identified as an element of:

31) To which of the following scenarios is it not required to include documentation in a report?

32) What Personal Protective Equipment (PPE) is the most suitable for handling confiscated drugs?

33) To what class of drug does ecstasy belong?

34) Prior to conducting a search on an individual, the door supervisor is required to:

35) An individual with dilated pupils is a common sign of:

36) The anticipation is that efficient communication with customers while they are in the queue will:

37) It is recommended that you follow these guidelines when carrying out a search:

38) Which of the following activities would be considered gaming?

39) After an arrest, you are required to:

40) During a search, if a door supervisor notices an item attached to a set of keys that looks similar to a letter opener and is approximately 2.5 inches long, the most appropriate action to take would be to:

41) The responsibilities of a designated premises supervisor encompass:

42) Which of the following illegal drugs is considered to be the most serious drug offense in terms of penalties?

43) What is the most effective approach for a newly assigned door supervisor at a venue to learn the appropriate steps to take in case of an incident or accident?

44) What are the specific circumstances in which a 16 or 17-year-old can legally consume alcohol on licensed premises in the UK?

45) The following should always be taken into account when searching individuals:

46) What are some effective ways to manage crowd density in licensed premises?

47) How can the capacity of a venue be best managed?

48) What factors should door supervisors keep in mind when conducting a search?

49) What is the most reliable approach for disposing of a blood-contaminated item at a venue?

50) What is the criminological term for a violent assault that causes substantial physical injury?

51) What are three important guidelines for carrying out searches of people and property in a lawful and ethical manner?

52) The expected outcomes of implementing a dispersal policy at a licensed venue is to

53) When an intoxicated person is part of a group and denied entry, their primary concern is that they:

54) When a door supervisor notices a customer with narrowed, dilated pupils, this is generally a sign of:

55) Door supervisors are entrusted with:

56) What are some examples of incidents that door supervisors must always report to the police?

57) During which times should security door staff monitor the lines or queues?

58) What type of criminal offense has been committed if a customer is caught taking another customer's handbag by a door supervisor?

59) If a door supervisor has received consent from a customer to conduct a search, with the condition that it should be done in a private area, what tools or equipment would be most suitable for facilitating the search?

60) What are some of the most important things that door supervisors should keep in mind when managing a queue?

61) As per legal regulations, who is not allowed to evict or refuse entry to a venue?

62) When a door supervisor encounters a substantial quantity of illegal drugs on a patron and has grounds to suspect the patron's involvement in drug distribution within the establishment, what actions should they take?

63) What types of evidence could a door supervisor potentially offer when they have personally observed an incident?

64) What are your next steps after discovering a suspicious-looking package near a fire exit?

65) The Police can take the following enforcement measures against licensed premises.

66) What is the primary reason for documenting a search?

67) Queue management that is effective should consistently:

68) Door supervisors are responsible for:

69) If you encounter a group of individuals exhibiting disruptive behavior while in a queue, what would be the most suitable course of action to pursue?

70) Door supervisors need to make sure that the number of people in a venue does not exceed its maximum capacity. Which of the following is a good way to do this?

1) A frequent cause of aggression is:

2) The most likely sign that a customer is getting angry is when they:

3) What is the most likely factor to prevent an angry reaction?

4) When you are in a conflict, you might feel:

5) What is one of the key objectives of assessing incidents of work-related violence?’

6) A common cause of aggression is when a person feels:

7) What are the two halves of the brain that are responsible for the most important functions?

8) Which of the following is a way to solve problems?

9) The security person must show the way out to the customer because:

10) A strategy of an exit is used for;

11) What is the most mutually beneficial approach to conflict resolution?

12) What are the positive outcomes of a dynamic risk assessment?

13) Peer pressure is an example of a:

14) Which one of these is most likely to make people argue or fight?

15) When two customers are having a dispute about a personal issue, what's the best way to calm things down?

16) Who is the best person for a security operative to reach out to for professional guidance in serious matters?

17) The Attitude and Behavioral Cycle (ABC) shows that:

18) One way to make a conflict situation less tense is to:

19) A workplace violence policy for an organization should recommend that any use of force by employees is:

20) Can you provide an example of a behavior that acts as an inhibitor from the following options?

21) Which of the following options provides expert assistance to a person who has been affected by workplace violence?

22) Shouting at a customer in a conflict situation is likely to result in:

23) It is important for security operatives to try and view a situation from the customer's point of view because it will:

24) Which of these is an appropriate course of action when confronted with unacceptable behavior?

25) Among these options, which one is the riskiest in a conflict situation?

26) Staff members who do not follow the rules for dealing with workplace violence may:

27) If a customer comes to you, feeling really mad and upset because another worker was mean to them when they talked, the right thing to do is:

28) What is the most compelling reason for ensuring that victims of workplace violence have access to professional assistance and support in the wake of an incident?

29) Which of the following nonverbal behaviors are associated with non-aggression?

30) The primary advantage of resolving issues with a customer is that:

31) What are the most common causes of conflict?

32) Why is it crucial to report all incidents of violence?

33) Which of the following is the most likely thing a customer will do when they are in a conflict situation?

34) What factor is most likely to trigger an angry response from customers?

35) When an angry customer and an employee agree to resolve a situation peacefully, it could be described as:

36) Security operatives must provide exit paths for customers because:

37) Which of these could be a method for fixing issues with a customer?

38) If an employee blocks a customer's way out, the customer can:

39) What is a well-known response of someone who feels threatened?

40) Empathy means being able to:

41) The rules about violence at work should say that if staff need to use force, it should be:

42) What is the primary way that giving a gift can help to resolve a conflict?

43) Which of the following would be considered as a ‘block to communication’?