Job Title: Operations Manager (Security Training)

Location: Aldershot
Employment Type: Full-time, Permanent
Salary: Competitive, dependent on experience

Job Responsibilities: Operations Manager – Security Training 

• Drive company strategic goals for expanding security training courses.
• Develop and implement security training processes and procedures in line with the approved awarding organisation’s procedures and standards.
• Monitor and analyse security training metrics to improve performance and identify areas for improvement.
• Improve and streamline existing training processes for efficiency.
• Adopt and drive new technology and systems to support training processes.
• Identify opportunities to leverage technology for process improvement.
• Supervise and manage security training daily activities.
• Provide training reports and feedback to the management.
• Train staff as needed.
• Ensure compliance with relevant laws, regulations, and industry standards.
• Implement quality assurance measures to maintain high standards in security training.
• Analyse data and metrics to make informed decisions and improvements.
• Address operational challenges and resolve issues promptly.
• Implement corrective actions to prevent the recurrence of problems.
• Identify and mitigate operational risks that could impact the company’s performance.
• Collaborate and maintain relationships with internal and external stakeholders to plan and execute the training programs (e.g. Tutors, candidates, venue contacts and internal staff).
• Collaborate with the finance department to track and reconcile security training course sales and expenses.
• Supervise and ensure timely input of customer data in the system.

Ready to lead and elevate our training programmes? Apply now – Send your CV to jobs@nepbridge.co.uk